Archives for July 2013

Launching an “Improved” Service? Make Sure It Doesn’t Suck

Sometimes I have to just shake my head at the moves organizations make. I’ve been part of big time decision-making processes, so I do know that no one sets out to make terrible decisions. And, no one sets out to take a perfectly useful tool and make it awful. And yet, these kind of things […]

Is SEO Dead? No, But It Might Be MIA

Search is getting more personalized every day. From seeing different results when logged in to Google vs. not logged in, to Google making assumptions about your intention from your physical location, to your social connections and browsing history – what you see when you enter a query into a search engine has never been more […]